PuenteWorks Logo

When Your Best Person Leaves,
Their Knowledge Shouldn't

AI-powered knowledge capture that turns decades of expertise into training systems your team can actually use.

🇺🇸English • Español • Long Beach, CA🇪🇸
10x Faster Documentation
Bilingual Services
Operations Expertise
Limited to 3 clients per month
10+ years corporate training experience
100% satisfaction guarantee
English & Spanish services

Trusted by manufacturers, professional services, and specialized trades across Southern California

Choose Your Knowledge Extraction Package

From quick assessments to complete business systemization — we meet you where you are

🔥 Currently booking for November-December 2025

Only 3 slots available per month to ensure quality

Discovery Session

$2,900
1 week

Perfect for testing the service and getting immediate value

  • 4-hour expert interview
  • 10-15 page Operations Playbook
  • Quick-start training checklist
  • Priority gaps identified
  • Implementation roadmap
Book Discovery Call
Most Popular

Standard Extraction

$7,500
3 weeks

Most Popular - Complete training system

  • 3 expert interviews (12 hours total)
  • 40-60 page Training Manual
  • Role-specific checklists
  • Visual workflow diagrams
  • 2 revision rounds
  • Bilingual option included
Start Extraction

Complete Systemization

$15,000
6 weeks

Full business knowledge transformation

  • 5+ interviews (20+ hours)
  • 100+ page Operations Playbook
  • Video training library
  • AI-searchable knowledge base
  • Train-the-trainer session
  • 3 months ongoing support
Schedule Consultation

Our Guarantee

If you're not satisfied with the documented knowledge after delivery, we'll revise it until you are—or refund 100% of your investment.

All packages include bilingual services (English/Spanish) and digital format delivery

Who We Serve

We specialize in businesses where expert knowledge is mission-critical

Manufacturing & Operations

Small to mid-sized manufacturers (20-500 employees) capturing production expertise, quality standards, and operational continuity.

Specialized Trades

Businesses where expert knowledge is your competitive advantage — from pottery studios to skilled crafts.

Professional Services

Consulting firms, accounting practices, and service providers systematizing their methodologies and client processes.

Family Businesses

Multi-generational companies preserving founder knowledge and ensuring smooth succession transitions.

Bilingual Services Available

Serving both English and Spanish-speaking businesses throughout Southern California and beyond. All services, interviews, and documentation available in both languages.

Ver Servicios en Español

How It Works

Simple 3-step process to capture and systematize your expertise

1
📞

Discovery Call

(30 minutes)

We identify your critical knowledge gaps and biggest risks. You'll know exactly what needs to be captured first.

2
🎤

Expert Interviews

(4-20 hours)

We sit down with your key people and capture what they know through structured conversations. No writing on their part—we handle everything.

3
📚

Documentation & Delivery

(2-4 weeks)

You receive organized, actionable training systems your team can use immediately. Bilingual if needed.

Average timeline: 4-6 weeks from start to finish

Why PuenteWorks Is Different

We're not just another AI consultant. We're the only service combining all four competitive advantages.

01

AI-Accelerated Delivery

What takes traditional documentation 6 months, we deliver in 3-6 weeks. AI transcription and intelligent structuring means 10x faster turnaround without sacrificing quality.

  • Automated transcription with 98%+ accuracy
  • AI-assisted content organization
  • Rapid iteration cycles (days, not months)
02
🎓

Learning & Development Mastery

A decade in corporate training operations means we don't just document—we design for how people actually learn. Your materials will be teaching tools, not reference manuals.

  • Adult learning principles (andragogy)
  • Scaffolded content progression
  • Real-world application focus
03
🌐

True Bilingual Capability

Not just translation—cultural fluency. We serve both English and Spanish-speaking teams with native understanding of business culture in both languages.

  • Interview and document in either language
  • Cultural nuance, not word-for-word translation
  • Tap into 44% of Long Beach market
04
🎯

Expertise Extraction Mastery

Knowledge extraction is as much art as science. We ask the right questions to pull out tacit knowledge, decision frameworks, and expertise people don't even know they have.

  • 40 years operations experience
  • Structured interview frameworks
  • Extract the 'why,' not just the 'what'

How We Stack Up

See how PuenteWorks compares to other knowledge capture approaches

ApproachTimelineCostQualityBilingualLearning Design
Technical Writer6 months$10K-15KHighExtra costDocuments only
DIY Tools (Trainual)Never finished$99/mo ongoingVariesYour problemYou build it
Generic AI Consultant2-4 months$15K-30KTechnical⚠️ Translation only⚠️ No L&D background
PuenteWorks3-6 weeks$2,900-15KHighNative fluencyTraining systems

Bottom line: Bottom line: PuenteWorks is the only option that combines AI speed, L&D expertise, bilingual capability, and affordable pricing in one service.

Why "PuenteWorks"?

The story of three bridges that shaped our philosophy

Panama
Bridge of the Americas

Connecting Continents

Just like this bridge connects North and South America, we connect traditional business expertise with modern AI-powered systems.

What it represents:

Bridging old and new, tradition and innovation, generations of knowledge with future systems.

Respect for experienceEmbrace of technologyCultural connection
Puerto Rico
Parallel Bridge Design

Partnership, Not Just Service

Puerto Rico's parallel bridge spans mirror our approach—we work alongside you, not just for you. Two spans, one destination.

What it represents:

Collaboration, shared journey, your expertise plus our methodology equals permanent systems.

True partnershipCollaborative processMutual respect
Long Beach, California
Gerald Desmond Bridge

Modern Innovation Meets Local Roots

Long Beach's cutting-edge cable-stayed bridge represents what we bring: the latest in AI acceleration and knowledge engineering, serving our local community.

What it represents:

Innovation grounded in community, modern methods solving timeless problems, local expertise with global tools.

Local commitmentModern technologyPractical solutions
🌉

The Bridge Philosophy

Your business expertise is on one side. Scalable, systematized training is on the other. We build the bridge that connects them—permanently.

"Puente" (bridge in Spanish) isn't just our name—it's our mission.

About PuenteWorks

We turn your team's expertise into bilingual operating systems—so knowledge doesn't walk out the door.

When a key person leaves, years of know-how leave with them. Replacing them costs half to double their salary. Clients feel the inconsistency. Big-company knowledge tools exist, but they're expensive and English-only.

PuenteWorks brings enterprise-grade knowledge practices to small and midsize teams—in English and Spanish—without enterprise budgets.

What You Get

Bilingual SOP library for your core workflows
Role playbooks so every team member knows their job
AI-searchable knowledge base built from interviews and docs
Micro-trainings for faster onboarding

Why It Works

I spent a decade in corporate training operations learning what actually works at enterprise level. Now I adapt those proven methods to real small business constraints: tight budgets, limited time, bilingual teams.

Your expertise stays organized. New hires ramp faster. Clients get consistent service—in any language you serve.

Located in Long Beach, CA • Serving Southern California

English • Español

Frequently Asked Questions

Have another question? Ask us

Contact Us

Let's Talk

Ready to systematize your expertise? Schedule a free 30-minute consultation to discuss your knowledge preservation needs.

Get In Touch

What to Expect

  • 30-minute discovery consultation
  • Discuss your knowledge preservation needs
  • Review service options and timeline
  • No obligation or pressure

Free Download: Knowledge Audit Checklist

Identify your biggest knowledge gaps in 15 minutes

  • 25-point assessment for your business
  • Priority ranking system
  • Action plan template
  • Bilingual (English/Spanish)

No email required. Instant download.