PuenteWorks is Simon Gonzalez De Cruz's bilingual owner-support practice for businesses that need repeated work to move with clearer drafts, safer approvals, and less day-to-day chasing by the owner. Before PuenteWorks, Simon spent 12+ years in enterprise learning operations, training logistics, LMS administration, compliance reporting, and bilingual instruction across finance, energy, investment management, and nonprofit environments.
This website is also part of the proof: bilingual copy, clear service paths, visible approval boundaries, links to the technical path, and a public surface that shows how PuenteWorks makes the next decision easier before a project expands. KyaniteLabs is the related path when setup, integration, deployment, or repair is what keeps the result stuck.
At Capital Group, Simon administered Workday Learning for 8,000+ associates, coordinated 10-15 global training programs a year, and built reporting for Talent Development leadership using Excel, Power Query, Power BI, and LMS data.
He diagnosed a broken anti-harassment training assignment workflow, corrected routing problems, and restored accurate compliance tracking across 8,000+ associates.
Across Southern California Edison, PIMCO, and the American Red Cross, Simon worked with SAP SuccessFactors, Cornerstone, Salesforce, virtual classrooms, English/Spanish training delivery, surveys, scheduling, and disaster-response logistics.
The work starts with the business process: what repeats, where it stalls, what source facts matter, and what should stay under human approval.
AI can prepare drafts, organize source material, and support repeat work. It should not invent claims, replace judgment, or publish without approval.
Models, tools, and platforms change constantly. PuenteWorks turns that churn into practical recommendations, not a new distraction every week.
PuenteWorks is usually the right first conversation when the client needs less owner bottleneck, safer content operations, stronger proposals, clearer intake, or a cleaner next decision. KyaniteLabs leads when the desired result is already clear but setup, integration, deployment, or repair is blocking it. Both paths stay under the same standard: written scope, human approval, no unsupported claims, and clear handoff.
Every engagement is designed around a paid next step, visible boundaries, and a handoff the business owner can understand without decoding consultant language.
No making clients decode developer language to understand what they are buying.
Important work gets checked with screenshots, validation, accessibility scans, source checks, or written QA.
Clients see the result, the scope, and the next decision. PuenteWorks keeps reusable methods, tools, and process protected.
The best first projects are repeated tasks with real business context: launches, listings, intake, email, research, blog drafts, no-camera video, or monthly content support.