PuenteWorks teaches the operating work AI agents cannot do for you — deciding what gets delegated, on which instructions, under whose approval, and how results get judged. Three working sessions, run on your real work, delivered in English or Spanish.
Best fit
Owners who will supervise the agents.
This workshop fits when agent-assisted work is coming or already running, and the business wants the judgment in-house instead of rented per task.
Agents are drafting, answering, or routing real work, but nobody owns the rules above them.
The team wants to scale agent use without scaling risk or rework.
Leadership wants evaluation and recovery decided before deployment, not after an incident.
The workshop teaches supervision. Implementation still routes through the service paths or KyaniteLabs when scope and evidence support it.
Three sessions
The above-the-loop job, taught on your real work.
Every session works on one repeated job your business actually runs. Toy examples stay out; your allocations, specs, and approval rules come in.
Session 1 — Allocation and spec-writing. Which repeated jobs go to agents, and the written spec each one runs on.
Session 2 — Permission design and evaluation. Approval boundaries, human checkpoints, and the standard each result is judged against.
Session 3 — Recovery and playbook. Catching degraded output, the recovery moves that fix it, and the playbook that holds the system together.
Delivery in English or Spanish, with bilingual materials where the team mixes languages.
What you keep
A written Agent Operating Playbook.
The output is not slides. It is a written operating document for your work: allocations, specs, permission rules, evaluation criteria, and recovery moves the team can run without PuenteWorks in the room.
Allocations and specs for the jobs you trained on.
Permission and approval rules, written down instead of remembered.
Evaluation criteria and recovery moves, ready for the next quarter.
Tuition confirmed at enrollment
Scope and tuition settle together at enrollment — no surprise pricing on this page.
Next step
Bring the work you want running above the loop.
One repeated job your team will supervise is enough to anchor all three sessions. Tuition confirmed at enrollment.
